Cancel 24 Hours Before Your Appointment

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No cancellation fee will be charged when you cancel at least 24 hours before your scheduled appointment.

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Example:
Your cleaning is Friday at 10:00 AM and you cancel Wednesday at 10:00 AM.
No fee.

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Cancel Within 24 Hours

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Cancellations made less than 24 hours before your scheduled appointment are subject to a $30 cancellation fee.

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Example:
Your cleaning is Friday at 10:00 AM and you cancel Thursday at 2:00 PM.
$30 cancellation fee.

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Same-Day Cancellation

Cancellations made on the same day as your scheduled appointment are subject to a charge equal to the full amount of the scheduled cleaning service.

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Example:
Your cleaning is Friday at 10:00 AM and you cancel Friday morning.
If your scheduled service is $175, the $175 full-service charge applies.

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Same-Day No-Show

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If you are unavailable for your scheduled cleaning and do not cancel or contact us, the full amount of the scheduled cleaning service may be charged.

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Need to Reschedule?

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We encourage you to contact us as soon as possible if you need to change your appointment. Rescheduling with at least 24 hours' notice allows us to accommodate your request without a cancellation fee, subject to availability.

By booking with Hollywood Cleaning, you acknowledge and agree to our cancellation policy.